All compounded medications require a prescription from a licensed DrWell doctor and are dispensed through 503A or 503B compounding pharmacies. DrWell compounded products are not FDA-approved and have not been evaluated by the FDA for safety or efficacy. However, they are prepared using ingredients sourced from FDA-registered manufacturers, and the compounding pharmacies are regulated by the FDA and applicable state Boards of Pharmacy.

Each vial has its own timeframe, but all GLP-1 medications and peptides are part of a month-to-month program. There’s no long-term contract, you stay as long as it feels right for you. All commitments renew automatically until cancelled. If you ever need your next vial sooner, just give our front desk team a call and we’ll help arrange it.

If you’d like to cancel, simply give us a call or send an email, we’re happy to help. You can cancel and re-enroll as needed. We just ask that you let us know at least 2 weeks before you’re due to receive your next prescription so we can process the change in time. Please note that all commitments automatically renew until cancelled.

Tracking updates are sent directly via text when your medication ships. If you’d like an update or your tracking number at any time, feel free to call our front desk, we’ll be glad to check for you.

Compounding pharmacies perform stability testing to ensure medication integrity during transit. Based on this testing, these medications remain stable at temperatures up to 86°F for up to 5 days or at 221°F for 75 hours. Short-term exposure to higher temperatures during shipping is also accounted for in stability data, so brief delays or temperature fluctuations typically do not affect product quality. If you have concerns about your specific shipment, we’re always here to help review and guide you.

Our friendly front desk team can assist with any billing or payment questions. Just give us a call during office hours and we’ll make sure everything is clear and up to date.

Any dose adjustments should be discussed with Dr. Tecaya during your next scheduled appointment. Your provider will help you determine what’s best based on your progress and how you’re feeling.

Many national telehealth platforms offer convenient access to medications but often rely on standardized treatment protocols designed to serve large numbers of patients.

At Larrea, your care is guided by your doctor who understands your medical history and can tailor treatment to your individual needs. Your doctor can adjust dosing, monitor your response, review labs, and integrate treatment with your overall health plan.

Doctor-guided care allows treatment to be personalized based on how your body actually responds. This level of clinical nuance is difficult for large automated telehealth platforms to replicate.This may include:

• individualized dosing and titration

• adjusting medications based on symptoms and lab results

• integrating nutrition, metabolic, and lifestyle care

• coordinating treatment with other medical conditions

For many patients, this personalized approach provides a more supportive, safe and comprehensive long-term care experience.

At first glance, some telehealth programs may appear less expensive. They may advertise a low starting price at the lowest dosage, but costs often increase significantly as the dosage increases over time.

In addition, advertised prices may not include other common expenses such as:

• required telehealth visit fees

• membership or subscription fees

• higher medication pricing as doses increase

• refill or administrative fees

When patients consider the total cost over time, these programs may end up costing the same, or sometimes more, than doctor-guided care.

Some programs connect patients directly with manufacturers of medications such as GLP-1 therapies. While these options can be helpful for certain patients, they often involve insurance approvals and prior authorization requirements. At our clinic we have yet to have a successful approval with prior authorizations.

This process can include:

• insurance eligibility checks

• prior authorization submissions

• requests for additional documentation

• insurance denials or appeals

• delays before medication is approved

These steps can make the process more complex and time-consuming for many patients.